If you want to use Coret Genealogy services, we need information from you. Data is also automatically collected from you. But we always handle your personal information with care. We take care of it and keep it safe. What we do with your personal information and why we need it, we are happy to tell you here.
Personal data is all data that can be traced to you as an individual. Just think of your name, telephone number, address or e-mail address. But data such as your IP address, your user number, your payment history and surfing behavior are also personal data.
We process the personal data of anyone who has (or has had) direct or indirect contact with Coret Genealogy, such as visitors and users.
We get the information directly from you when you visit our websites, create an account and enter certain information or when you contact by email.
If you want to use the services of Coret Genealogy or purchase a Plus subscription, we need certain information from you to provide access to the services.
For this we collect your name, e-mail address and payment details.
The information is required to execute the agreement that you have entered into with us. We are required by law to retain data related to your subscription for 7 years.
We store the following data in your personal account: your name, description, a profile image (if you upload it), e-mail address, family names you are searching for, subscription and payment details, language selection and website personalization preferences. / p>
We keep the data in your account as long as you are an active user with us. If you have not logged in with us for 7 years, we will delete all your details. In addition, you can request to terminate your account at any time and delete your data (except for data that we must keep for administrative, legal or security purposes).
First of all, we ensure that our website or app works well so that you can make optimum use of Coret Genealogy's services. To do this, when you visit Coret Genealogy we collect information about the page you requested, where you came from, your internet browser, language settings and information about the settings of the operating system of the computer or the mobile device with which you visit us. The Google Analytics service is used for this. A processor agreement has been concluded with Google, Google anonymises the IP addresses and does not share the data with third parties.
You can indicate your preferences with us in various places. You can change these preferences yourself at any time.
When you use Coret Genealogy services, we will keep you informed via e-mail, so that you are aware of new functionality, messages and sources related to the services purchased. Service messages also include confirmation messages, payment requests, payment confirmations, and status changes.
If you have registered for this, you will receive a newsletter from the relevant Coret Genealogy service via e-mail. This opt-in newsletter can be easily stopped via a link in the e-mail message and via the website.
We are constantly improving our services and aligning them even better with what customers want. That is why we can use your data (e-mail address) to invite you for a non-binding user survey. The answers given are stored anonymously.
Nobody is waiting for security incidents and fraud, including us. That is why we use personal data (including IP addresses and search, surfing and buying behavior) to investigate, prevent and combat unauthorized access and fraud.
If you use social media such as Facebook or Twitter, you can share pages with your friends on your social media account via 'like and share' buttons on Coret Genealogy pages that you like, find useful or useful. Coret Genealogy does not get access to your social media account. We recommend that you carefully read the privacy policies of the social media parties where you have an account so that you know how your data is used and how you can adjust your settings.
We also engage a few external service providers to help with various things. Sometimes they also need personal data for this. We only share the information that is necessary for the assignment that the external service provider carries out for us. We do not sell your data to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree on what they can do with the data.
The type of work that our external service providers perform for us are:
Sometimes we have to pass on personal data to the government. This can occur first of all if certain government institutions need this information to perform their duties, such as the Tax Authorities. The police or the judicial authorities may also need certain information in the event of fraud or abuse. Finally, certain supervisors can gain access to personal data in the context of an investigation.
Sometimes we have to pass on personal data to the government. This can occur first or all if certain government institutions need this information to perform their duties, such as the Tax Authorities. The police or judicial authorities may also need some information in the event of fraud or abuse. Finally, certain supervisors can gain access to personal data in the context of an investigation.
We store your data within the European Economic Area ("EEA"). However, it is possible that certain data that we collect is transferred to or stored at a destination outside the EEA, for example because one of our external service providers is located there. If this is the case, we ensure that this is done in a safe and lawful manner.
Coret Genealogy takes many measures to protect your personal data. Both organizational and technical. Every day we work on securing and monitoring our systems and searching for vulnerabilities. There is a responsible disclosurepolicy that encourages reporting of vulnerabilities. Through strict access control, we ensure that your personal data is only accessible to Coret Genealogy. Do we give your information to someone else? Then we demand that the other person handles your data just as carefully as we do. If you feel that this is not happening, let us know via our email@example.com.
You have the right to request access to us at any time in the information we have about you. You can request that via firstname.lastname@example.org. We process requests within 30 days.
You have the right to have your personal data corrected if they are incorrect or outdated and / or to have them supplemented if they are incomplete. In most cases you can do this yourself via the user settings of the relevant website.
You have the right to object to the processing of your data if you do not agree with the way in which we process your personal data. You can send your objection to email@example.com We process requests within 30 days.
You have the right to receive data that you have given to us in a machine-readable format, so that you can save this data (such as family archive, your GEDCOM, your photos). We offer you the possibility to download this data in a machine-readable format via the user settings of the relevant website.
You have the right to request us to delete all data that we have from you. When you submit a request to delete your account, we will delete data that is traceable to you except the data that we must or may retain based on the law. We offer you the possibility to submit a request via the user settings of the relevant website.
You have the right to submit a complaint about the way in which we handle your data. If you have a complaint, we prefer to resolve it ourselves with you. Please contact us via firstname.lastname@example.org. But you also have the right to address your complaint to the Dutch Data Protection Authority.
If you have any questions about how Coret Genealogy handles personal data, please feel free to contact email@example.com. We are happy to help you.