coretgenealogy

Privacy policy

If you want to use Coret Genealogy services, we need information from you. Data is also automatically collected from you. But we always handle your personal information with care. We take care of it and keep it safe. What we do with your personal information and why we need it, we are happy to tell you here.

This privacy policy may change from time to time if new developments so require. You can find the most current privacy policy at genealogie.coret.org. We recommend that you regularly consult this privacy policy so that you are aware of these changes. You will always see the last date of the change here.

This privacy policy was last amended on 12 June 2019.


Contents



Who is responsible for processing your personal data?

Coret Genealogy, located at Kerkuillaan 35, 2496LJ, The Hague, the Netherlands, known as Chamber of Commerce number 50518607, is responsible for the processing of data as described in this privacy policy.


When does this privacy policy apply?

This privacy policy applies to all personal data that Coret Genealogy processes from anyone who has ever had contact with Coret Genealogy, such as our visitors and users, in all domains related to Coret Genealogy, including Genealogy Online, Open Archives, Family Archivist, Stamboom Forum, Genealogie Werkbalk, de Stamboom Gids and Genealogie Gazet.


What is personal data?

Personal data is all data that can be traced to you as an individual. Just think of your name, telephone number, address or e-mail address. But data such as your IP address, your user number, your payment history and surfing behavior are also personal data.


From whom do we process personal data and how do we get this data?

We process the personal data of anyone who has (or has had) direct or indirect contact with Coret Genealogy, such as visitors and users.

We get the information directly from you when you visit our websites, create an account and enter certain information or when you contact by email.


What information do we process about you, what do we use it for and how long will it be kept for?

Data for processing your subscription

If you want to use the services of Coret Genealogy or purchase a Plus subscription, we need certain information from you to provide access to the services.

For this we collect your name, e-mail address and payment details.

The information is required to execute the agreement that you have entered into with us. We are required by law to retain data related to your subscription for 7 years.

Information in your account

We store the following data in your personal account: your name, description, a profile image (if you upload it), e-mail address, family names you are searching for, subscription and payment details, language selection and website personalization preferences. / p>

We keep the data in your account as long as you are an active user with us. If you have not logged in with us for 7 years, we will delete all your details. In addition, you can request to terminate your account at any time and delete your data (except for data that we must keep for administrative, legal or security purposes).

Data for an optimal experience

First of all, we ensure that our website or app works well so that you can make optimum use of Coret Genealogy's services. To do this, when you visit Coret Genealogy we collect information about the page you requested, where you came from, your internet browser, language settings and information about the settings of the operating system of the computer or the mobile device with which you visit us. The Google Analytics service is used for this. A processor agreement has been concluded with Google, Google anonymises the IP addresses and does not share the data with third parties.

User-defined preferences

You can indicate your preferences with us in various places. You can change these preferences yourself at any time.

Service messages and newsletters

When you use Coret Genealogy services, we will keep you informed via e-mail, so that you are aware of new functionality, messages and sources related to the services purchased. Service messages also include confirmation messages, payment requests, payment confirmations, and status changes.

If you have registered for this, you will receive a newsletter from the relevant Coret Genealogy service via e-mail. This opt-in newsletter can be easily stopped via a link in the e-mail message and via the website.

Data from usage research

We are constantly improving our services and aligning them even better with what customers want. That is why we can use your data (e-mail address) to invite you for a non-binding user survey. The answers given are stored anonymously.

Data to prevent fraud

Nobody is waiting for security incidents and fraud, including us. That is why we use personal data (including IP addresses and search, surfing and buying behavior) to investigate, prevent and combat unauthorized access and fraud.

Social media

If you use social media such as Facebook or Twitter, you can share pages with your friends on your social media account via 'like and share' buttons on Coret Genealogy pages that you like, find useful or useful. Coret Genealogy does not get access to your social media account. We recommend that you carefully read the privacy policies of the social media parties where you have an account so that you know how your data is used and how you can adjust your settings.


With whom is your data shared?

We also engage a few external service providers to help with various things. Sometimes they also need personal data for this. We only share the information that is necessary for the assignment that the external service provider carries out for us. We do not sell your data to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree on what they can do with the data.

The type of work that our external service providers perform for us are:

The government

Sometimes we have to pass on personal data to the government. This can occur first of all if certain government institutions need this information to perform their duties, such as the Tax Authorities. The police or the judicial authorities may also need certain information in the event of fraud or abuse. Finally, certain supervisors can gain access to personal data in the context of an investigation.

The government

Sometimes we have to pass on personal data to the government. This can occur first or all if certain government institutions need this information to perform their duties, such as the Tax Authorities. The police or judicial authorities may also need some information in the event of fraud or abuse. Finally, certain supervisors can gain access to personal data in the context of an investigation.


Where do we store your data?

We store your data within the European Economic Area ("EEA"). However, it is possible that certain data that we collect is transferred to or stored at a destination outside the EEA, for example because one of our external service providers is located there. If this is the case, we ensure that this is done in a safe and lawful manner.


How is your data protected?

Coret Genealogy takes many measures to protect your personal data. Both organizational and technical. Every day we work on securing and monitoring our systems and searching for vulnerabilities. There is a responsible disclosurepolicy that encourages reporting of vulnerabilities. Through strict access control, we ensure that your personal data is only accessible to Coret Genealogy. Do we give your information to someone else? Then we demand that the other person handles your data just as carefully as we do. If you feel that this is not happening, let us know via our pivacy@coret.org.


What rights can you exercise with regard to your data?

Right to information

You have the right to an understandable and transparent explanation of how we handle your personal data and what rights you can exercise in that regard. We have therefore extensively explained in this privacy policy which data we collect from you and how we handle your data.

Right to view

You have the right to request access to us at any time in the information we have about you. You can request that via privacy@coret.org. We process requests within 30 days.

Right to view

Right to correction

You have the right to have your personal data corrected if they are incorrect or outdated and / or to have them supplemented if they are incomplete. In most cases you can do this yourself via the user settings of the relevant website.

Right to object

You have the right to object to the processing of your data if you do not agree with the way in which we process your personal data. You can send your objection to privacy@coret.org We process requests within 30 days.

Right to data portability

You have the right to receive data that you have given to us in a machine-readable format, so that you can save this data (such as family archive, your GEDCOM, your photos). We offer you the possibility to download this data in a machine-readable format via the user settings of the relevant website.

Right to be forgotten / request to delete account

You have the right to request us to delete all data that we have from you. When you submit a request to delete your account, we will delete data that is traceable to you except the data that we must or may retain based on the law. We offer you the possibility to submit a request via the user settings of the relevant website.

Right to make a complaint

You have the right to submit a complaint about the way in which we handle your data. If you have a complaint, we prefer to resolve it ourselves with you. Please contact us via privacy@coret.org. But you also have the right to address your complaint to the Dutch Data Protection Authority.


Questions about personal data?

If you have any questions about how Coret Genealogy handles personal data, please feel free to contact genealogie@coret.org. We are happy to help you.